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IPMI / KVM will not open. What should I do? | SistemDC

IPMI / KVM will not open. What should I do?

IPMI / KVM will not open. What should I do?

Short answer: First verify IPMI IP, credentials and browser/Java-HTML5 console compatibility. If it still fails, open a ticket with service ID and the error.

Steps

  1. Confirm IPMI IP and credentials on the dedicated service detail.
  2. Try another browser or private window; check plugin / HTML5 options.
  3. Ensure VPN or corporate firewall is not blocking the IPMI port.
  4. Confirm power state via the panel or a ticket.
  5. Open a support ticket with a screenshot of the error.

If these steps do not fix it, open a support ticket and include service ID, IP and what you already tried. Create a support ticket

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