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How do I reset the VDS password? | SistemDC

How do I reset the VDS root or Administrator password?

How do I reset the VDS root or Administrator password?

Short answer: Reset from Root Password / Change Password on the VDS service detail in the client area. Try this before opening a ticket if you cannot log into the OS. The external Virtualizor panel is not used.

Steps

  1. Sign in to the client area and open your VDS service.
  2. Open Root Password / Change Password.
  3. Set and save a new password.
  4. Retry SSH or RDP with the new password.
  5. If the panel cannot change it, use VNC Console recovery or open a ticket.

When support asks for a password, send a temporary one only inside the ticket. Create a support ticket

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